The Main Chatbots Trends in 2020
Published in
4 min readDec 28, 2020
A quick look at the chatbots trends this year
Despite how painful this year was for the many industries, it would be interesting to look at how it impacted chatbots, the positive and negative sides, key takeaways, etc.
In 2019 there were lots of promises not only to 2020 in general but also for the chatbots industry.
